FAQ

FAQ

Frequently Asked Questions

Absolutely! We only sell GIA certified diamonds and we provide our customers with the GIA certificate. All transactions abide by the Kimberly Process, which prevents conflict diamonds from entering the market.
Yes we offer financing through Wells Fargo. Ask your Sales Consultant about financing and we’ll be glad to get you set up!
Yes! We offer a 30 day money back guarantee on all certified diamond jewelry, excluding custom made jobs or special orders.
Yes! We offer a 30 day money back guarantee on all certified diamond jewelry, excluding custom made jobs or special orders.
Yes we can repair rings that were originally purchased at Rainbow ratan, subject to the degree of repair upon inspection of the ring.
Yes! In fact, we offer 2 free wedding band engravings ($100 value, limit 2 per order with purchase of 2 wedding bands) if you check in on Yelp, Facebook, or other approved social media sites!
Yes! In fact, we offer 2 free wedding band engravings ($100 value, limit 2 per order with purchase of 2 wedding bands) if you check in on Yelp, Facebook, or other approved social media sites!
Absolutely! Appraisals are free for diamonds and jewelry purchased at Rainbow ratan and we have a Master Gemologist and former GIA Instructor in house (every day except Sunday and Tuesday). If you wish to have an appraisal, its best to schedule an appointment.
Yes we would be glad to show you settings and mountings for your diamond. We are one of the only companies that set diamonds and have over 200 preset rings to try!
We specialize in certified diamond jewelry and we sell jewelry for all occasions, including earrings, diamond studs, bracelets, tennis bracelets, anklets and necklaces, in addition to engagement rings and wedding bands! We also offer gem stones, including emeralds, sapphires, and rubies. We do not sell moissanite rings.
Yes! We are open 7 days a week. We are open from 10am to 6pm on Saturdays and 11am to 5pm on Sunday! Monday through Friday we are open from 10am to 7pm and Wednesdays we are open until 8pm!
Production times vary depending on the complexity of the design, but can range from less than 1 week to 6 weeks. We do everything in our power to meet every deadline!
We are very confident in our pricing and our ability to source any diamond in the world for the best price! That’s why we can offer a 30 day money back guarantee!
We buy and sell diamonds every day on a wholesale level. We also evaluate diamonds to purchase from the private client, with or without paperwork; we often have clients who are considering trading up or remounting stones to give it a whole new look. We purchase diamonds based on the wholesale market at the time of evaluation and we are here to assist you in your diamond quest.

If you have any other questions or inquiries, feel free to email rainbowratan@gmail.com and we'll get back to you right away!